Privacy Policy

Moventravio Consultoria Financiera S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtemoc, 06500, Mexico City, CDMX, Mexico (hereinafter "Moventravio"), is responsible for the processing of your personal data in accordance with the Federal Law for Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

To provide our financial guidance services, we collect the following personal data: - Identification data: full name. - Contact data: email address. - Data voluntarily provided in the message field of our contact form. - Browsing data: IP address, browser type, pages visited, time spent, and cookies (subject to your consent).

Your personal data will be used for the following primary purposes: - Addressing your financial guidance request and following up on it. - Evaluating your eligibility for government support programs. - Providing personalized financial consultations and recommendations. - Communicating with you regarding our services. Secondary purposes (require your consent): - Sending informative communications about new social support programs. - Conducting satisfaction surveys about our services. - Preparing anonymous and aggregated internal statistics.

Moventravio does not sell, rent, or share your personal data with third parties for marketing purposes. We may transfer your data only in the following cases: - To government entities when necessary to manage support or programs on your behalf, after informing you. - To technology service providers who assist us in operating the website, subject to confidentiality agreements. - When required by competent authorities in accordance with applicable legislation.

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, send your request to privacidad@moventravio.com including: - Full name and contact details. - Clear description of the right you wish to exercise. - Copy of valid official identification. We will respond to your request within 20 business days of receipt, in accordance with the timelines established by the LFPDPPP.

Moventravio implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include SSL/TLS encryption, role-based access controls, periodic backups, and security incident response protocols.

Our website uses cookies and similar technologies in accordance with our Cookie Policy. The use of non-essential cookies requires your prior consent, which you can manage through our cookie banner or in the cookie settings section available in the website footer.

Moventravio reserves the right to modify this Privacy Notice at any time. Changes will be published on this same web page with the corresponding update date. We recommend periodically reviewing this notice to stay informed about how we protect your information.

For any questions or comments related to this Privacy Policy, you may contact us at: - Email: privacidad@moventravio.com - Phone: +52 55 4120 8837 - Address: Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtemoc, 06500, Mexico City, CDMX, Mexico - Business hours: Monday to Friday, 9:00 AM to 6:00 PM (CST)